Individual counselling in Kelowna.
Sometimes life gets heavy, and it's hard to find your way through on your own. Our individual counselling gives you a calm, private space in Kelowna to talk through what's weighing on you, with a therapist who listens without judgement and helps you find a way forward.
What is individual counselling?
Individual counselling (also called individual therapy or one-on-one counselling) is a confidential conversation between you and a trained therapist. Together, you'll make sense of what you're going through, notice patterns that keep you stuck, and build practical tools to feel better day to day.
There's no "right" reason to start. Some people come in during a crisis. Others simply feel off and want to understand why. Both are good reasons to reach out. Whether this is your first time seeing a counsellor or you've done therapy before, you're welcome here exactly as you are.
How counselling can help
Our Kelowna therapists support people with:
Don't see what you're dealing with? Get in touch. If we're not the right fit, we'll help you find someone who is.
Counselling that's shaped around you
Every person is different, so your counselling will be too. Our Registered Clinical Counsellors, Registered Social Workers and Marriage and Family Therapists draw on evidence-based approaches matched to your needs and goals. You set the pace, and your therapist is there to guide and support you, never to judge.
- Cognitive Behavioural Therapy (CBT) to work with unhelpful thoughts and habits
- CBT for Insomnia (CBT-I), a proven, drug-free approach to improving sleep
- Dialectical Behaviour Therapy (DBT) for managing intense emotions and building coping skills
- EMDR to help process trauma and painful memories
- Somatic counselling to work with how stress and trauma show up in the body
- Emotionally Focused Therapy (EFT) to understand emotions and attachment
- The Gottman Method to strengthen relationships and communication
- Family therapy to improve connection and resolve conflict at home
- Mediation & parenting plans to support separating families
- Mindfulness-based approaches to calm the nervous system and stay grounded
- Social work support, including help with PWD (Persons with Disabilities) applications and the Disability Tax Credit (DTC)
Feeling nervous? That's normal.
Here's how getting started works.
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Find your best fit
We suggest completing our Best Fit Form. Our office manager will call you to talk about what you're looking for and help match you with the right therapist. Prefer to choose yourself? Browse our team page and book directly.
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Start with a free consultation
We offer a free consultation so you can ask questions and see how it feels to talk with your therapist before committing.
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Your first session
Your therapist will get to know you, what brings you in, and what you'd like to change. You only share what you're comfortable sharing.
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Make a plan
Together, you'll talk about goals and how often to meet. Sessions are 50 minutes and available in person in Kelowna or West Kelowna, online, or by phone.
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Keep going at your pace
Many people find that even a few sessions make a real difference.
Cozy spaces in Kelowna & West Kelowna
Our offices in downtown Kelowna and West Kelowna are small, welcoming spaces designed to feel more like a living room than a clinic. Prefer to stay home? Online and phone sessions are available anywhere in BC.
Downtown Kelowna
1462 Saint Paul Street, Unit 204Kelowna, BC Get directions →
West Kelowna
1385 Stevens Road, Unit 1AWest Kelowna, BC Get directions →
Meet our counsellors
Cheryl Koressel, RCC, RMFT
Supporting individuals, children and families with ADHD, family conflict, parenting, anxiety and relationships.
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Brady Thompson, MSW, RSW
Helping teens and adults navigate anxiety, ADHD, trauma and life transitions with compassion and clarity.
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Neelu Toor, RCC
A warm, empathetic counsellor supporting children, teens and families to understand emotions, build confidence and strengthen connection.
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Melanie Bennett, RCC
Supporting adults and parents navigating ADHD, burnout, trauma and life transitions through compassionate, holistic counselling.
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Alex Lundgard, MACP, CCC
Supporting adults and couples in healing from trauma, anxiety and relationship challenges through collaborative, strength-based counselling.
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Jessica Alderliesten, MSW, RSW
Helping families, children and parents navigate separation, co-parenting and conflict with calm, empathy and practical support. Hear the Child Report Writer.
View profile →Clear, simple fees
Many extended health plans cover counselling with Registered Clinical Counsellors (RCCs) and Registered Social Workers (RSWs). Check your plan for coverage details. We can direct bill most providers, or give you a receipt to submit for reimbursement.
50-minute one-on-one sessions, in person, online or by phone.
Sessions for couples, parents and families.
Sessions with a master's-level counselling intern through our low-cost program. Call 250-258-2696 to ask about availability.
Frequently asked questions
How do I know if I need counselling?
If something is affecting your sleep, work, relationships or sense of yourself, counselling can help. You don't need to be in crisis to reach out.
How do I choose the right therapist?
Fill out our Best Fit Form and our office manager will call you to help find the right match. You can also browse our team page and book directly. Feeling comfortable with your therapist matters, and it's okay to switch if the fit isn't right.
Do you offer a free consultation?
Yes. A free consultation lets you ask questions and get a feel for working with a therapist before booking a full session.
How much does counselling cost?
Individual sessions are $155. Couples and family sessions are $175. Low-cost sessions with a master's-level intern are $45. Call 250-258-2696 to ask.
Is counselling covered by insurance?
Many extended health plans in BC cover counselling with RCCs and RSWs. Check your plan's coverage.
Do you offer online counselling?
Yes. We offer in-person sessions at our Kelowna and West Kelowna offices, as well as online and phone sessions.
Is counselling confidential?
Yes. What you share stays between you and your therapist, with a few legal exceptions (such as a risk of serious harm), which your therapist will explain in your first session.
Do I need a doctor's referral?
No referral is needed. You can book directly online.
How many sessions will I need?
It depends on what you're working on. Some people come for a few sessions to work through a specific issue, while others prefer ongoing support.
You don't have to figure it out alone.
Taking the first step can feel like the hardest part. We're here to make it easier.
If you're in crisis or thinking about suicide, call or text 9-8-8 (Suicide Crisis Helpline), or call 911.